Privacy Policy

Summary

1. Purpose of Collection of Personal Data

• “dwell Student Living” (hereafter referred to as “the Company”) collects personal data from users (hereafter referred to as “Users”) of our website to facilitate the operation of our global premium student accommodation services and products, and our internal business operations. The collection of personal data aids in:
• Identifying and managing users’ accommodation needs and bookings;
• Providing personalized marketing communications and promotional materials based on user preferences;
• Enhancing user experience through personalized services;
• Delivering tailored products and services aligned with user preferences;
• Conducting comprehensive analysis of user interactions and usage metrics;

Ensuring responsible utilization of users’ personal data for service enhancement and targeted promotions

The Company limits the collection of personal data to what is necessary to fulfill these purposes, without being excessive. Should the Company need to utilize users’ personal data for purposes beyond those mentioned above, users’ consent will be sought accordingly. Users are not obligated to provide all personal data requested but failing to do so may prevent access to certain services.

2. Collection of Personal Data

Personal data collected may include name, contact details (such as email, telephone number), demographic information (such as age, education level, nationality), and any other information necessary for our services. This data is gathered through direct inputs from Users, as well as automatically via website interactions. Only authorized personnel of the Company will have access to Users’ personal information and data, and the Company will not disclose such information to any third parties except as detailed in the section titled “Disclosure or Transfer of Data”.

3. Disclosure or Transfer of Data

The Company commits to safeguarding Users’ personal data and will not disclose or transfer this data to third parties, except:

• To authorized personnel within the Company or its affiliates who are bound by confidentiality agreements.
• As necessary to comply with legal obligations or protect the rights and safety of the Company and its Users.
• To external service providers (under confidentiality obligations) that assist in operating our website and conducting our business.

Personal data may be transferred to, stored, and processed in Singapore where the Company’s database servers are located. Users consent to this transfer, storage, and processing when using our site.

4. Subscription of Newsletter/Promotional Materials

Users may opt-in to receive newsletters, promotional and marketing materials from the Company. Users can withdraw their consent at any time by contacting our Data Protection Officer (DPO) at dpo@dwellstudent.com.hk or by using the unsubscribe options provided in the communications.

5. Access and Correction Requests

Users have the right to access and correct their personal data held by the Company. Requests for access or correction can be made through our DPO, and may be requested to provide personal details for verification. The Company will respond to requests within the timeframe required by applicable laws.

6. Security of Personal Information

The Company employs suitable physical, electronic, and managerial measures to secure and protect Users’ personal data. Despite our efforts, the inherent nature of the Internet cannot guarantee 100% security. Users are encouraged to take their own precautions to protect personal data.

7. Links to Other Websites or Media Platforms

Our website may link to third-party sites or media platforms, over which the Company have no control. The Company is not responsible for the privacy practices or contents of these other sites. Users are advised to review the privacy policies of these third-party sites or media platforms.

8. Changes to This Privacy Policy

The Company reserves the right to update or amend this Privacy Policy at any time. Should the Company opt to revise, update, modify, or amend this Privacy Policy, it will disseminate such changes on this webpage and/or other platforms deemed suitable by the Company. This ensures that Users are informed about the information collected by the Company, its usage, and any circumstances under which it may be disclosed. Continued use of our services after such changes will constitute acceptance of the new policy.

9. Contacting Us

If you have any questions about this Privacy Policy or how the Company handles personal data, or if you wish to make a complaint, please contact our DPO at the details provided below:

Data Protection Officer Email: dpo@dwellstudent.com.hk
Address: 16/F, unit 1618, One Island South, 2 Heung Yip Road, Wong Chuk Hang, Hong Kong
Phone: 852 3188 0476

Published date: Mar 30, 2024
Effective date: Mar 30, 2024